Billing Terms & Conditions

Last Updated: 3/30/2026

This document outlines the billing practices and payment options available at Crestilla.

Accepted Payment Methods

At Crestilla, we provide a variety of secure payment options to enhance your shopping experience. We accept the following:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Mastercard
• PayPal
• Shop Pay
• Visa
• JCB
• UnionPay
  

All transactions are processed in United States Dollars (USD).

Payment Processing

Payment is required at the time of purchase. Orders are not processed or dispatched until full payment is confirmed. If payment is declined, the order will not be validated.

Pricing & Currency

All prices on Crestilla are displayed in USD. Prices can change without notice. Any applicable taxes, duties, or shipping costs are calculated and presented at checkout.

Secure Payment Processing

Crestilla utilizes SSL encryption and reliable payment gateways to protect your personal and payment details. We neither store nor have access to your credit card or full payment information.

Refunds & Chargebacks

Refunds are managed as per our Return & Refund Policy. Any unauthorized or fraudulent chargebacks will be investigated and disputed. For billing concerns, please contact us at Info@crestilla.com for prompt assistance.

Fraud Prevention

Crestilla reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity. Additional identity verification may be required for high-value or flagged transactions.

Changes to This Policy

We may update this Billing Terms and Conditions Policy at any time. Any changes will be posted on this page with a new Last Updated date. Reviewing this policy periodically is advised. Continued use of our website signifies acceptance of any updates.

Contact Information

Store Address: 805 Southeast 43rd Street, Ocala, Florida, 34480, USA

Store Email: Info@crestilla.com

Store Phone: +13522399532

Customer Service Hours: Monday to Friday 9:00 AM - 5:00 PM (EST)

We do our best to reply within 1-2 business days.